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In these terms and conditions, the "Company" will mean Wineview Company Limited and the "Customer"
will mean any person, firm, company or body which places an order with the
Company. Please read these terms and conditions carefully before using the
site. By using the site or any part of it, you agree that you have read
these terms and conditions and that you accept and agree to be bound by
them.
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General
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It is illegal to sell alcohol to people under the age of 18 under Hong Kong jurisdiction. By placing an order,
the Customer confirms that he/she is 18 years old or above (in case of a Hong Kong resident), or at or above the legal drinking
age in his/her living area. The Customer shall
ensure that no person shall use his/her login to purchase alcohol products
and a person aged 18 or above (identification required) must be present to
take delivery (within Hong Kong) or delivery shall be withdrawn and attempted at another time agreed.
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The Company shall make every reasonable effort to ensure that prices, details and sizes of products on this
website are up to date. Prices are subject to changes without prior notice and all orders are subject to Company's acceptance
at its sole discretion and stock availability.
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The Company shall make every reasonable effort to ensure products displayed on the website are in stock unless otherwise specified. If from time to time
products become out of stock, the Company reserves the right to offer
alternative product(s) to the Customer.
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All orders are subject to confirmation of final availability and the Company reserves the right to
reject the order in the event that any of the products or services requested
are not available. In the event that the Company is unable to fulfill any of the products or services in Customer’s order, the Company will notify him/her by phone or email.
Wine Conditions
Ullages of all wines offered are top shoulder
or better and in 750ml, unless otherwise stated. Although the Company strives to find wines in their
best condition, the Customer must make appropriate allowances for natural
variations of ullages, conditions of cases, labels, foils and corks for old
wines (equals to or more than 10 years old). The Company does not accept return of
wines for any
reasons.
Payment
Payment by the Customer is due within 3 calendar
days upon issue of
order confirmation by the Company. Otherwise, the Company has full
discretion to cancel the order.
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Registration
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The Customer is required to register before placing any order through
this website. During the registration:
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a.
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He/she must provide us with accurate, complete and up to date registration
information;
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b.
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he/she must safeguard his/her username and password with reasonable care;
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c.
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he/she authorizes us to assume that any person using the site with his/her username and password
is either the registering body himself/herself or is authorized to act for the corresponding registering body;
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The Company has the absolute discretion to refuse registration of any potential customers and to terminate the registration of any customers for any reasons whatsoever.
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Customers must inform us immediately of any changes of the information that is
required to be provided by him/her so that we can communicate with him/her effectively.
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Breakage/Damages
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The Customer is requested to examine the goods immediately upon delivery
for any deficiencies and/or damages. Claims for the reason
of damages (if any) must be lodged
to our customer service hotline +852 3462 2341 at the time of delivery. Otherwise the Company shall have the discretion to refuse the claim after delivery. The duty of care after delivery rests solely on the
Customer.
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Refund Policy
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The
Company will not accept any return of goods nor will provide any refund for
any orders.
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